SatNetCom is a 10 year-old provider of technology solutions and has become one of Indonesia’s leading information technology and communications companies, and the largest in the mining sector. It provides a wide range of services and products to mines, mining contractors; oil companies and oil contractors; and general businesses of all types.
SatNetCom delivers the technology solutions that can provide highly sought after savings and productivity increases for many types of business operations. The company’s main office and Network Operations Centre (NOC) are in Balikpapan, East Kalimantan, and it has network and support facilities in Jakarta and Sangatta. The NOC monitors and controls its customer’s microwave, fibre optic and satellite networks and handles all of the network and data traffic. The NOC operates with a fully serviced support Help Desk 24 hours a day, 7 days a week.
SatNetCom is the exclusive Indonesia distributor for a number of Fleet Management mining systems and the SmartCap Operator Fatigue management system. SatNetCom also services the mining industry with specialty Pit-to-Port long haul traffic management systems and has developed its own equipment performance monitoring solutions supporting some of the biggest names in Mining equipment.